Do I have to purchase tickets in advance?
We recommended you pay online, this way you can be sure to get the day and time booked for the tour you want. You can also arrive at our boat dock and see if we have seats available but there are no guarantees so advance booking is recommended. Sorry, no bookings by phone.
Do you cancel tours due to bad weather?
Weather conditions are monitored right up to the departure time and cancellations can be made by us (due to inclement weather) up to one hour prior to departure. If we cancel the tour for any reason, you will be given a full refund or the opportunity to reschedule based on availability of a future tour. We will not operate during extreme low tides, rainy conditions and windy conditions.
Can I get a refund or reschedule my tour after buying tickets?
We require 24-hour notice for cancellation of tickets. Passengers who fail to show for a tour reservation or cancel without 24-hour notice (e-mail or confirmed phone call) will not receive any refund because we are guaranteeing your space on the tour. Cancellations made before 24 hours of your scheduled tour will receive a full refund. No refunds will be issued for late arrivals unless it is a medical emergency. Send cancellation email request to
Is there a restroom on the boat?
No, there is no restroom aboard the boat. The marina has a restroom and also a small convenient store that sells snacks and beverages.
Is the boat a U.S. Coast Guard inspected vessel?
Yes, it is. We proudly hold a COI which is a certificate of inspection from the USCG for commercial passenger vessels. The Coast Guard inspects the boat annually and the crew trains for emergencies monthly. We are certified to carry 12 passengers max per tour and 2 crew members. Each crew member is enrolled in the Maritime Consortium which is mandatory and random drug tests are given. The captain holds a USCG 100-ton Masters License, lifetime FCC license and certificates in first aid. The USCG appropriately mandates very strict rules for vessels that carry more than 6 passengers.
Are children allowed on the tours?
Yes, children are allowed on our tours.
Do you have discount rates for small children or seniors or free for infants?
We are required by the United States Coast Guard to count every passenger on board whether it’s a 100-year-old adult or a 10-day old baby. Even if an infant would be on a lap, we are unable to sell the seat that the infant would be purchasing because our total number of guests on board can’t go over our approved limit of 12 passengers.
$25 for adults
$20 for children 2-12 years of age
Infants under 2 are free of charge, but you must purchase a child ticket for them so they are counted as a passenger, then notify us and we will refund the ticket price.
Will we be able to see through the glass bottom?
Even though this is Florida's Oldest Glass Bottom Boat, due to the ever-changing conditions of the water it's no guarantee. For this reason, the glass bottom isn't the focus of our tour. However, you won’t be disappointed with the beauty above the water and the tours real focus is a relaxing historic boat ride exploring Jug Creek.
Will we see Dolphins and Manatees?
No guarantee when it comes to mother nature, but more times than not you will get a chance. Have your camera ready!
Can we bring wine or beer on the boat?
Yes you can. The marina even sells beer.
I’m scared of the open ocean and I don’t like going fast. Is this for me?
Our boat stays in Jug Creek during the entire tour. The water is calm, shallow and very close to shore. Since the boat is propelled by an electric motor our top speed is 5mph.
No need for speed, you're on island time.
Is the tour boat handicap accessible?
Unfortunately, due to dock heights and fluctuations caused by tidal changes, access from the dock to the boat is un-accessible at all via wheelchair. The boarding ramp or boat itself cannot accommodate a wheelchair.
How do we board and disembark the boat?
We have a custom boarding ramp with handrails that leads from the dock onto the bow of the boat, then a few steps down to your comfy cushioned seating area. Once seated you will not be able to move about the boat.
Where are you located?
Jug Creek Marina and Fish House. 16498 Tortuga Street Bokeelia FL 33922
How long is the tour?
Approximately 1 hour on the water.
Are there life jackets on-board?
Per Coast Guard regulations, all tours have life jackets (PFD) for every guest on board. This includes life jackets for both adults and children. We do not have life jackets for infants. U.S. Coast Guard requires every passenger to have a properly fitted life jacket. If you have an infant you will be required to bring your own Type-1 PFD. The US Coast Guard does not recommend you taking infants aboard a boat.
Is smoking permitted during the tour?
No, smoking is not permitted anywhere on the boat.
Are pets allowed on the boat?
No. We are not approved by the U.S. Coast Guard to allow boarding of any animals including service, ESA or the family pet.
What to Wear and Bring
Because we will be outdoors, visitors should dress accordingly. Summer conditions include heat, humidity, and frequent afternoon thunderstorms, and winter morning temperatures occasionally drop into the 40s. It's not often we see cold temps but all the windows close in the boat should temps drop for your comfort. In addition, the boat if fully covered so sun exposure is minimal. The following recommendations are intended as suggestions only:
The marina has a small convenient store that sells snacks and beverages and also beautiful views of the creek.