Do I have to purchase tickets in advance?
We recommended you pay online, this way you can be sure to get the day and time booked for the tour you want. You can also arrive at our boat dock and see if we have seats available but there are no guarantees so advance booking is recommended. Sorry, no bookings by phone.
Do you cancel tours due to bad weather?
Weather conditions are monitored right up to the departure time and cancellations can be made by us (due to inclement weather) up to one hour prior to departure. If we cancel the tour for any reason, you will be given a full refund or the opportunity to reschedule based on availability of a future tour. The boat is fully covered and the windows can close so if theirs a light rain, you should stay dry.
Can I get a refund or reschedule my tour after buying tickets?
We require 24-hour notice for cancellation of tickets. Passengers who fail to show for a tour reservation or cancel without 24-hour notice (e-mail or confirmed phone call) will not receive any refund because we are guaranteeing your space on the tour. Cancellations made before 24 hours of your scheduled tour will receive a full refund. Send cancellation email request to
Is the tour narrated?
Join us for one of our relaxing non-narrated tours. Just sit back and take in the scenery aboard our boat tours. Bring your camera and get a shot of the wildlife. You will relax to swing and jazz music from the 1930's - 40's as you take in the scenic beauty both above and below the water.
Is there a restroom on the boat?
No, there is no restroom aboard the boat.
Is the boat a U.S. Coast Guard inspected vessel?
Yes, it is. We proudly hold a COI which is a certificate of inspection from the USCG for commercial passenger vessels. The Coast Guard inspects the boat annually and the crew trains for emergencies monthly. We are certified to carry 12 passengers max per tour and 2 crew members. Each crew member is enrolled in the Maritime Consortium which is mandatory and random drug tests are given. The captain holds a USCG 100-ton Masters License, lifetime FCC license and certificates in CPR and first aid. The USCG appropriately mandates very strict rules for vessels that carry more than 6 passengers.
Are children allowed on the tours?
Yes, children are allowed on our tours.
Will we be able to see through the glass bottom?
Can we bring wine or beer on the boat?
Alcohol is not permitted
How fast does the boat travel?
Slowly. We travel approximately the speed of a kayak, sometimes we get passed by kayaks.
Is the tour boat handicap accessible?
Unfortunately, due to dock heights access from the dock to the boat is un-accessible at all via wheelchair. The boarding ramp or boat itself cannot accommodate a wheelchair.
How do we board and disembark the boat?
We have a custom boarding ramp with handrails that leads from the dock onto the bow of the boat, then a few steps down to your comfy cushioned seating area. Once seated you will not be able to move about the boat.
Where are you located?
How long is the tour?
Approximately 1 hour
Are there life jackets on-board?
Per Coast Guard regulations, all tours have life jackets (PFD) for every guest on board. This includes life jackets for both adults and children. We do not have life jackets for infants. U.S. Coast Guard requires every passenger to have a properly fitted life jacket. If you have an infant you will be required to bring your own Type-1 PFD. The US Coast Guard does not recommend you taking infants aboard a boat.
Is smoking permitted during the tour?
No, smoking is not permitted anywhere on the boat.
Are pets allowed on the boat?
No. We are not approved by the U.S. Coast Guard to allow boarding of any animals including service, ESA or the family pet.
What to Wear and Bring
Because we will be outdoors, visitors should dress accordingly. Summer conditions include heat, humidity, and frequent afternoon thunderstorms, and winter morning temperatures occasionally drop into the 30s. It's not often we see cold temps but all the windows close in the boat should temps drop for your comfort. In addition, the boat if fully covered so sun exposure is minimal. The following recommendations are intended as suggestions only:
Water, but must be in a reusable container. (NO disposables allowed on the river)
To participate in this activity, one must have the ability to follow verbal and/or visual instructions independently or with the assistance of a companion, board and disembark from the boat independently or with the assistance of a companion, and sit on a moving vessel independently or with the assistance of a companion. In the event of a capsize one must have the ability to get out from under the watercraft independently and right oneself and remain face up in the water with the aid of a personal flotation device. Must have the ability to withstand exposure to the outdoors for as long as one chooses to attend. Must have the ability to traverse stair steps and sloped ramps independently or with the assistance of a companion.